Compliance Health score
In brief: How the score works and what each factor measures.
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All tutorialsThe risk-assessment chain a supervisor tests
Your firm-wide assessment, the client risk it drives, and the evidence that connects them.
The headline metric on your dashboard. MLR 2017 reg 21 makes the firm's senior management responsible for the AML programme; this score is the single number that summarises whether you're meeting that responsibility.
How the score works
14 factors, each worth a fixed number of points (120 in all). The score is the points you have as a percentage of 120. Traffic light: green at 85% or more, amber at 60% or more, else red.
| # | Factor | Points | Cites |
|---|---|---|---|
| 1 | MLRO appointed | 15 | MLR reg 21 + POCA s.330 |
| 2 | Active PCP published | 10 | MLR reg 19 |
| 3 | PCP review within cadence | 5 | MLR reg 19 |
| 4 | Staff PCP acknowledgements | 10 | MLR reg 19(3) |
| 5 | Staff AML training current | 10 | MLR reg 24 |
| 6 | Independent audit ≤ 12 months | 10 | MLR reg 21(1)(c) |
| 7 | No overdue risk reassessments | 10 | MLR reg 28(11) |
| 8 | No stale draft SARs | 5 | POCA s.330 |
| 9 | No stale internal SARs | 5 | POCA s.330 / AMLGAS ch.6 |
| 10 | No stale material-change flags | 5 | MLR reg 28(11)(b) |
| 11 | All clients risk-scored | 10 | MLR reg 28(2) |
| 12 | All clients have compliance status | 5 | n/a |
| 13 | AML hits dispositioned | 10 | MLR reg 28(11) |
| 14 | Firm-wide risk assessment current | 10 | MLR reg 18(4) |
Firm-wide risk assessment current gives full points while your latest signed firm-wide risk assessment is in date, half once it is overdue, and none if you have never signed one off. It must be reviewed at least once a year. See Firm-wide risk assessment.
Sole practitioners with no staff
AMLGAS 3.3: a sole practitioner with no relevant employees (nobody else, including part-time staff and contractors, working on your services) need not appoint an MLRO or a compliance officer, or arrange an independent review, unless their supervisor requires it. The firm owner can say so in Settings → AML Compliance → MLRO appointments → Governance. While it applies, the MLRO, staff training and independent audit factors show "Not required" and score full points. It only applies while you are the firm's only member: invite anyone and the normal expectations return.
How to improve it (in order of impact)
Largest single wins first:
- Appoint an MLRO: +15 pts. Single click in Settings → AML Compliance → MLRO Appointment.
- Publish your PCP: +10 pts. Settings → AML Compliance → Policies, Controls & Procedures → Publish first version.
- Score every client: proportional up to +10 pts. Open each client → Risk assessment tab → complete.
- Get staff to acknowledge the PCP: proportional up to +10 pts. Banner appears for staff on their dashboard when a new PCP is published.
- Log AML training: proportional up to +10 pts. Settings → AML Compliance → Staff AML Training Register.
- Arrange an independent audit: +10 pts. MLR 2017 reg 21(1)(c) and AMLGAS 3.6.25 require regular reviews by someone independent of your AML function, proportionate to your size. A review by your own MLRO scores 5, not 10. Record who did it in Settings → AML Compliance → Audit reports.
- Sign off your firm-wide risk assessment: +10 pts. Settings → Risk.
Counterparts to this card
- The MLRO Queue is the operational inverse: same data shown as "things to action today" rather than "are we compliant?"
- The Client Compliance Status card on each client profile is the per-client version of the same scoring.
Together these three views are called the compliance trinity.
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