Compliance Pack ZIP

The firm-level inspection ZIP is included on every plan from £59 a month (Starter, Professional, Scale and Custom). Pay as you go shows an upgrade card. Per-client and per-company compliance packs, SAR preparation, beneficial-owner PDFs and check/audit PDFs are free for every firm. Anything already generated stays readable and downloadable.

The "hand this to your SRA / HMRC inspector" artefact. One button → one ZIP → everything an inspector typically asks for.

What's in it

Certivus-MLRO-Annual-Report-<firm>-<date>.pdf
Certivus-PCP-<firm>-v<n>-<date>.pdf
Certivus-Firm-RA-<firm>-<date>.pdf
reliance-register.csv   (only if you rely on another firm's CDD)
README.txt
evidence/
  training/             jane-doe-AML-induction-2026-01-15.pdf
  audit/                2026-03-20-mercia-group.pdf
  pcp/                  pcp-v3-active.pdf
  beneficial-owners/    acme-ltd-BO-john-smith.pdf
  source-of-funds/      acme-ltd-SOF-sale-of-property.pdf
  reliance/             acme-ltd-reliance-smith-llp.pdf

reliance-register.csv lists every client where you rely on another firm's customer due diligence (MLR 2017 reg 39): the firm, its supervisor, the written confirmation date, when you obtained the CDD information, whether the firm confirmed copies will be provided on request, and whether the written agreement is on file. Each client's own compliance pack has the same details.

Each evidence file is named so it's recognisable without opening it. The README lists every file that's included AND every file that should have been included but couldn't be (with a reason, e.g. "No active PCP recorded").

How to generate it

Settings → AML Compliance → Download compliance pack (top right of the page header). Generation takes a few seconds (browser-side) and downloads as Certivus-Compliance-Pack-<firm>-<date>.zip.

When to use it

• Before a supervisor visit (SRA, HMRC, ICAEW, etc.)
• For your annual senior-management report (MLR reg 21)
• When asked for "your compliance docs" by a referral, insurer, or merger counterparty

Regulatory anchors

The README inside lists the anchor for each artefact:

• Annual MLRO Report → MLR 2017 reg 21
• PCP → MLR 2017 reg 19
• Firm-Wide Risk Assessment → MLR 2017 reg 18
• Training records → MLR 2017 reg 24
• Audit reviews → MLR 2017 reg 21
• Beneficial owner ID evidence → MLR 2017 reg 28(4)
• Source-of-funds evidence → MLR 2017 reg 35(5)(b)

What if some files are missing?

The pack skips missing artefacts rather than failing the whole build. Each missing item appears in the README under [skipped] with the reason. Common reasons:

• No active PCP recorded → publish one in Settings
• No FWRA recorded → run the FWRA wizard in Settings
• Training evidence (planner failed) → typically a permissions or network issue; retry

A complete pack means all three PDFs plus every uploaded evidence file you have on record.

Exporting an individual client file

Use Compliance Pack in the client profile header. A decided file can generate a compliance pack. Before a decision, the dialog offers Download current file report (not final). This report shows the current file; it does not mean the client is cleared to act. A firm owner or manager can also generate a pack by recording a reason for a manual override.