Help Center/Settings overview

Settings overview

In brief: What each tab in Settings configures and who can change it.

The whole-firm configuration surface. Most of what you set here applies firm-wide and affects every user.

Where to find it

Sidebar → Settings.

What's in each tab

TabWhat it's for
FirmTrading name, registered name, addresses, regulator (HMRC / SRA / CILEx), supervisor number. Shows up on PDF reports + invoices.
TeamInvite users, change roles, deactivate. See the Team & roles guide.
BillingCard on file, current plan, invoices. See Billing.
ServicesWhich client-facing services your firm offers. Drives default risk templates.
NotificationsWhich compliance reminders email out to whom + cadence.
IntegrationsWebhooks, partner API keys, OAuth clients, SSO.
BrandingLogo, primary colour, custom domain. Themes the firm app + verification portal + PDFs.
Risk → TemplatesCustomise the client-risk-assessment questions and scoring rules.
Risk → Firm-wideFirm-wide risk assessment (MLR 2017 reg 18).
AML CompliancePCP (reg 19), staff training (reg 24), independent audit (reg 21), internal SAR reports, MLRO appointments.
WebhooksOutbound event subscriptions.

Who can edit settings

  • Owner / Manager — everything.
  • Compliance officer — AML Compliance + Risk tabs only.
  • Staff / Auditor — read-only.

Audit logging

Every settings change writes to the firm audit log with the user, timestamp, before/after diff, and IP. See the Audit log to inspect history — useful when something stops working and you need to know who flipped which switch.

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