Verification policies & presets

Control exactly which checks run when your clients verify: per firm, set once, applied to every new verification.

Find it under Settings → Verification. Owners and managers can edit; everyone else sees it read-only.

Start with a preset

Three one-click policies cover most firms:

• Standard: the core checks every client gets. Fast for them, compliant for you.
• Enhanced Due Diligence: adds passport chip reading (NFC), proof of address, stricter biometric thresholds, and ongoing monitoring.
• High-risk client: everything in Enhanced plus maximum-strictness liveness, an age check, and phone-only capture (no desktop uploads).

Click a preset to load it, review, then Save & apply. The badge shows which preset is active; any manual change marks the policy Custom.

Advanced settings

The full editor sits under Advanced settings: liveness strictness, face-match threshold, NFC, proof of address, device intelligence, phone and email confirmation, age estimation, retries, and (for business clients) company documents and key-people checks.

The compliance floor

Some checks can never be switched off: identity document, liveness, face match, and screening (registry and entity screening for businesses). They show a locked "Always on" badge. If a saved policy tries to disable one, Certivus re-enables it and tells you; the floor is enforced server-side, not just in the form.

Individual vs business

Policies are set separately on the Individual clients and Business clients tabs, so you can set the right preset for each.