Help Center/Webhooks — event notifications to your systems

Webhooks — event notifications to your systems

In brief: Push signed Certivus events into your own software, with retries and dedupe.

Push Certivus events into your own software the moment they happen — practice management, CRM, or a custom integration.

Find it under Settings → Webhooks (or manage programmatically via the API — see API access).

How it works

  1. Add an endpoint URL (HTTPS only) and choose the events you want, e.g. verification completed.
  2. Certivus signs every delivery so your system can verify it's really us — the signing secret is shown when you create the subscription.
  3. Failed deliveries retry automatically with backoff; each event carries a unique ID so your handler can ignore duplicates safely.

Good practice

  • Respond 2xx quickly and process asynchronously.
  • Verify the signature on every request before trusting the payload.
  • Use one endpoint per system; you can register several.

For the event catalogue and payload shapes, see the developer reference at /docs/api — share it with whoever builds the receiving end.

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