AML glossary · UK

Record keeping

Definition

Record keeping is the legal obligation under MLR 2017 to retain CDD evidence, risk assessments, screening results, transaction records, policies, training records, and suspicious activity decision logs for a minimum of five years after the client relationship ends. Records must be retrievable and suitable for inspection.

In practice

keeping records in email folders or paper files is technically compliant but difficult to retrieve under inspection pressure. Dedicated AML software that timestamps and stores evidence provides a cleaner audit trail.

Before you treat Record keeping as handled

  • Confirm which regulation, policy, or internal procedure the term maps to.
  • Document the decision or evidence trail in the client file, not only in email or chat.
  • Escalate where the term indicates higher risk, sanctions exposure, PEP status, suspicion, or missing evidence.
  • Keep the wording consistent across onboarding, review notes, training material, and inspection packs.

Put Record keeping into practice with Certivus

Knowing the term is the first step. Certivus gives you the workflows — client intake, CDD, EDD, PEP and sanctions screening, audit-ready records — to apply it across every client.

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