Help Center/Firm management

Firm management

In brief: Firm-level documents and registers auditors expect to see.

The firm-level documents, registers and records that auditors expect to see when they walk in. Distinct from per-client records — this is the firm itself as a regulated entity.

Where to find it

Sidebar → Firm management.

What's stored here

  • Constitutional documents — incorporation cert, partnership agreement, LLP filing.
  • Regulator registration — HMRC / SRA / CILEx confirmation, supervisor number, fee receipts.
  • Insurance — PI policy, expiry, sum insured.
  • AML programme documents — current PCP, firm-wide risk assessment, last independent audit report.
  • Annual MLRO reports — generated from the MLRO Report tool, archived here as PDF.
  • External supervisor correspondence — letters from HMRC / SRA / FCA, inspection notes.

Each document has a category, an upload date, an expiry date (where relevant), and a free-text note. Expiring documents surface on the AML Calendar.

Why a separate section

Client documents (KYC, ID copies, declarations) live on the client's file. Firm documents live here because:

  • They support every client, not just one.
  • The MLRO needs them at hand during an inspection.
  • The Compliance Pack (firm-level export) bundles them.

Bundling for an inspection

When a regulator gives you 7-14 days' notice, generate a Compliance Pack from Settings → AML Compliance → Download compliance pack — it zips the firm-wide RA, the PCP, training records, audit reports, MLRO appointments, and the firm-management documents into one inspection-ready archive.

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