Help Center/Getting started with Certivus

Getting started with Certivus

In brief: Your first 30 minutes — what to set up before anything else.

This is the first article every new MLRO, partner, or practice manager should read. It takes ~5 minutes and unlocks the rest of the platform.

Who Certivus is for

UK accountancy and law firms regulated under the Money Laundering Regulations 2017. If your firm has an MLRO, runs CDD, or files SARs, Certivus is built for you.

The three screens that drive everything

ScreenAudienceQuestion it answers
Compliance Health (dashboard)Senior partnersAre we compliant?
MLRO Queue (sidebar)The MLROWhat do I action today?
Client Compliance Status (every client profile)Staff on a caseIs this file complete?

Each shows the same shape — a percentage, traffic light, and factor list with regulator citations. Hover any citation badge to read a plain-English summary.

Day-one setup (30 seconds)

On the dashboard you'll see a "Get set up in 30 seconds" card. Three one-click actions take a brand-new firm from 0% to ~60% health:

  1. Appoint me as MLRO — POCA s.330 requires a nominated officer.
  2. Publish starter PCP — 16-section AMLGAS-aligned template.
  3. Log AML induction for me — today, 12-month expiry.

After this, edit your PCP, run the firm-wide risk assessment, and add your first client.

Daily workflow

  1. Morning glance: dashboard → Compliance Health score
  2. First task: MLRO Queue → action items by urgency (high first)
  3. Working a client: client profile → File Completeness card tells you exactly what's missing
  4. Before an inspector visit: Settings → AML Compliance → "Download compliance pack" generates a single ZIP

Next reads

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