Individuals

The list of every natural-person client your firm has onboarded. This is the KYC-focused surface — identity verification, AML screening, and per-client risk assessment.

Where to find it

Sidebar → Individuals (the Users icon).

What's shown

Each row gives you at a glance:

• Name — formatted "First Last" even if stored "Last, First".
• Compliance status — the current state of this individual's file (Screening complete, Intake complete, Review pending, etc.).
• Identity (TruePersona) — has identity been verified? Pill colour triages: green ✅ verified, amber ⚠ pending, grey ⚪ not started.
• Risk — Low / Medium / High based on the latest assessment.
• AML — Clear / Hits requiring review / Not run.
• Last check — when the AML / verification was last refreshed.

What you can do here

• Add Individual (top-right) — quick form to capture name, DOB, contact details, and (optionally) send a TruePersona verification invite in the same step.
• TruePersona — start an identity + AML check for an existing individual without leaving the list.
• AML Check — run AML screening only (useful for ongoing monitoring re-screens).
• Bulk import — CSV import for migrating existing client lists.
• Filters — narrow by AML status, risk level, monitoring on/off, compliance status, or free-text name search.

How it relates to Companies

Individuals and Companies are split surfaces because they have different evidence requirements:

• Individuals need ID document, liveness, AML screening, risk assessment.
• Companies need company-number verification, beneficial-owner mapping, ownership %, KYB AML.

If the same person is also a beneficial owner of a company you onboard, you'll be able to link them — and from this individual's profile, the Relationships tab will show every company they appear on. See the Companies guide for the other side of the link.

Related

• Companies
• Client compliance status
• TruePersona — identity + AML
• Ongoing monitoring